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For Property Managers & Portfolio Operators

SHK Service for Property Management

One contact person. All properties. Complete documentation.

We service property portfolios across Berlin – with framework contracts, digital documentation and guaranteed response times.

Property managers in Berlin face a common challenge: multiple properties, different trades, and no unified SHK service. Montali SHK offers property managers customized maintenance contracts covering all heating, plumbing and air conditioning systems in a portfolio – with one dedicated contact person, comprehensive documentation in accordance with VDMA 24186, and transparent pricing without hidden costs.

Your Benefits

One contact person for all properties and trades
Maintenance contracts with guaranteed response times
Digital documentation & protocols for every property
Fixed-price guarantee – no billing surprises
24/7 emergency service for acute damage cases
Annual invoicing and budget planning available
48h

Receive a quote

1

Point of contact

0€

Hidden costs

12+

Months warranty

How it works

Your path to a maintenance contract

01

Initial consultation

Free consultation – by phone or on-site. We get to know your properties and requirements.

02

Quote & framework contract

Within 48 hours you will receive a transparent quote including a fixed-price guarantee.

03

Your point of contact

A dedicated contact person takes care of all your properties – no more being passed around.

04

Ongoing support

Regular maintenance intervals, digital reports and structured ongoing support included.

Ready for a quote?

Fill in our configurator – we will get back to you within 48 hours with a concrete offer.

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Step 1 of 5: What do you need?

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FAQ

Frequently Asked Questions

Yes, we conclude individual framework contracts with property managers operating multiple properties in Berlin. The contract covers all agreed services – from annual heating maintenance to drinking water testing – at a fixed annual budget. You receive consolidated invoicing and a dedicated contact person for the entire portfolio.

For maintenance contracts with property managers, we guarantee a maximum response time of 4 hours for heating failures during the heating season (October to April). Outside the heating season and for other failures, response time is typically 24 hours. Our 24/7 emergency service is also available on weekends and public holidays.

Yes, all maintenance work is documented in digital protocols according to VDMA 24186. You receive these protocols via email after each maintenance visit and can use them for cost allocation, HOA meetings and authority requests. On request, we also prepare annual summaries of all measures by property.

Yes, we coordinate and carry out the legally required Legionella testing according to TrinkwV for property managers in Berlin. This includes sampling of the drinking water system, commissioning an accredited laboratory and documentation plus remedial action if elevated values are found. We remind you of upcoming test dates.

Yes, we can typically integrate new properties within 2 weeks into an existing contract. We first conduct a free inventory of the existing systems and create a transparent offer for ongoing care.

We maintain all common heating systems in Berlin apartment buildings: gas boilers, oil heating, district heating stations, pellet boilers and air and ground source heat pumps. We conduct an initial inventory for each system and tailor the maintenance interval to system type and age.

We recommend a joint site visit to inventory all technical systems. During this visit, we record the type, age and condition of all SHK systems and create a list of measures. Based on this inventory, we jointly establish maintenance intervals and priorities.

Yes, property managers under contract receive a dedicated emergency service number. Tenants can contact us directly for heating failure, burst pipes or other SHK emergencies – we coordinate fault remediation and report back to the management company.

Yes, we understand the special requirements of homeowner associations. On request, we attend HOA meetings to explain technical matters, recommend maintenance measures and support budget planning. All offers for HOAs are prepared in language understandable to laypeople.